FAQs
About Komen
Is Susan G. Komen a nonprofit?
Susan G. Komen is a Texas nonprofit corporation. Komen is a public charity exempt from federal income tax under Section 501(c)(3) of the Internal Revenue Code. Our Federal Employer Tax ID number is 75-1835298.
Donations
Can I mail in my donation?
Yes, we gratefully accept donations via regular mail. Please Mail your donations to:
Susan G. Komen
13770 Noel Road, Suite 801889
Dallas, TX 75380
If I make a donation, how will my money be used?
80 cents of every dollar spent by Susan G. Komen supports mission programs and services.
Is my contribution deductible?
Contributions to Susan G. Komen may be tax-deductible to the fullest extent permitted by law. Please check with your personal tax advisor regarding the deductibility of your gift.
Monthly Giving is Easy
Please consider a monthly gift to help us further our progress in the fight against breast cancer. Click the ‘Donate Now’ button at the top-right corner of your screen. Simply check the box below the gift amount to indicate you would like your gift to be processed each month and complete the form. Once the form is submitted, the monthly gift will be processed automatically with the credit card information you have provided.
When will my credit card first be charged?
Your first gift will be charged immediately when you create it online. Subsequent gifts will be charged each month on the same or next closest business date to your initial sustaining donation date. Monthly sustaining gift requests received by mail or phone will be processed 24 – 48 business hours after receipt.
Will I receive verification of my donations for tax purposes?
Each month, after your donation is processed, you will receive an email with your donation receipt attached. Please print or save these emails and attachment as your gift substantiation. If you don’t see these notifications in your email Inbox, please check your Spam or Junk folders.
Phone or mailed donations of $10 or more receive an email with your donation receipt attached. Please retain as your gift substantiation.
How do I stop or change my recurring donation?
You remain in control of your giving. With an email message or phone call, you can change your monthly giving amount. Please contact Donor Relations & Services via email at donorinquiry@komen.org or by calling our toll-free line 1-877 GO KOMEN (1-877-465-6636) and select option #4. The Donor Relations & Services department is available Monday-Friday, 9:00 a.m. to 5:00 p.m., CST, excluding holidays.
A Cancellation request will be honored the same month as received, provided notification was received prior to the monthly charge.
What do donors receive for their gifts?
In addition to knowing that you have joined in the fight to eradicate breast cancer as a life-threatening disease by advancing research, education, screening and treatment, you will receive our national newsletter. This includes updates about the latest research on breast cancer prevention and treatment, periodic mailings about breast health and breast cancer and access to our National toll-free Breast Care Helpline for your questions about breast health and breast cancer, including certified mammography facilities in your community. Our Breast Care Helpline is staffed Monday – Thursday, 9 a.m. – 7 p.m. ET and Friday, 9 a.m. – 6 p.m. ET and you may speak with them by calling 1-877-465-6636 and selecting option 1.
Website
What about mailing lists?
If you wish to be added to our mailing list, please contact us at the phone number or mailing address below with your full mailing address. If you wish to be removed from our mailing list, please contact us at the number below with the exact name and address as it appears on the mailing you received. Or, you may return the mailing with your request to be removed. Without a name and full mailing address, we will not be able to honor your request. As our mailings are planned months in advance, please allow 4 – 6 weeks to be added or removed. Thank you.
Susan G. Komen
13770 Noel Road, Suite 801889
Dallas, TX 75380
Call: toll-free at 1-877 GO KOMEN (1-877-465-6636) – Press option #3
Return policy for the Susan G. Komen store.
All sales of merchandise purchased from Komen on the Sites are subject to Komen’s standard sales terms and conditions, which contain certain warranty and liability limitations. All returns and exchanges of merchandise purchased from Komen on the Sites are subject to Komen’s standard return and exchange policy. For more information, see our return policy.
Please note that no credit card information should be submitted to Susan G. Komen via e-mail or voicemail. Komen’s compliance practices do not allow us to accept credit card information via e-mail or voicemail. Komen accepts no responsibility or liability for any credit card information left via these mediums.